FAQ

Dunelm Roofing offer a range of services to suit you needs, we often get calls and enquiries with questions that we are always happy to answer but to save some time we’ve put together some frequently asked questions to save you time. If you have any further inquiries do not hesitate to give us a call.

No. Dunelm Roofing is family run business and has been for over 25 years and will continue to be for the next 20 years. We are very proud of our work and every roof we undertake to build is fully guaranteed.

Call us straightaway or click the contact at the top of this page and send us a ‘request a Call Back’ and select ‘urgent repair’ in the drop down box. We will call you and advise you of the best solution depending on how serious the leak is.

When you call us we will arrange a suitable time for us to visit your property usually in the next 48 hours, if you are local.

Obviously, the dryer months are a better time to remove an old roof and replace it but we are used to working all year round and if complete cover with scaffolding is required we can organise this so the building is always protected.

Dunelm Roofing supplies free estimates and quotations.

If it can be repaired to an acceptable level, that’s what we will recommend.

All our work complies to Building Regulations. As far as Planning Permission is concerned we will be happy to advise you.

It really depends on your level of cover but most insurance companies cover you for storm damage such as slipped or broken ridge tiles and any damage they might have caused. Chimney stacks are also vulnerable to high winds.

You should call your insurance company and tell them your roof has been damaged. They will usually ask you to get 3 quotes from roofing companies. They will probably stipulate that you only contact roofing companies that are members of The National Federation of Roofing Companies (NFRC) like Dunelm Roofing.

In some cases yes.

As long as we can see the roof and or gain access to all areas via a garage roof for example we can normally prepare an initial estimate.

Dunelm Roofing guarantees all work to a high standard. We provide a ten year guarantee which can be insured if requested.

We will arrange scaffold for you if it is required and the cost will be separate to our estimate.

The scaffolders can get scaffold either through the house or over the roof to give us safe working conditions.

Yes, we have fixed spot lights into the soffits and they can be very effective.

Yes. If you sell your property just let us know and we will transfer the guarantee into the name of the new owner provided it is still within the guarantee period. There is however a £100 charge to do this.

We accept cheques or bank transfers.

Have a project you would like to discuss?

Call the expert roofers at Dunelm Roofing in Boldon Colliery today

0777 848 1714

Dunelm Roofing Footer Logo

0191 536 4462

0777 848 1714

Dunelm Roofing have been providing everything from roofing, slating & tiling, to leadwork, chimney repairs & rebuilds for over 25 years around Boldon Colliery and surrounding areas.

Why Choose Us?

  • Family Run Business
  • Fully Insured
  • Highly Skilled Tradesmen
  • Excellent After Sales Service
  • Over 25 Years Experience
  • Vetted By Trading Standards

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